Support

For suggestions, requests and other feedback please contact us. Our privacy policy applies.


FAQ


Does the recording of my activity pause when I stop?

Groupetto can automatically pause your activities. You can enable the auto-pause feature in the app settings. On a bike ride with „Auto Pause“ enabled, the recording pauses when you stop and starts again when you continue.


Can I record without cellular reception?

Groupetto requires GPS data to record your speed, distance and altitude. The GPS reception of your iPhone works even without cellular reception.


Are indoor rides also supported?

With Groupetto, our goal is to become the best app for group rides. Therefore, our focus is not on indoor rides.

What happens if the app crashes or quits during a recording?

If the app crashes or closes during a recording, your current ride will not be lost. When you open the app again, the ride will continue from the last saved point and continue recording.

How can I see the average or maximum values during recording?

You can change the display of the values with a tap on the screen. In addition to the current values, you can display the average and maximum values for speed, cadence and heart rate, for example.